Privacy Policy

Privacy is important to you and to us. When you create an account or place an order with us, you provide some personal information, such as your name, email address and contact information. We use this information to ship your order and to contact you in case there are problems with your order. We don't share this information with third parties unless it is required to fulfill your order.

From time to time when special sales are on or new season stock has arrived we extend the offer to our customer base via email to inform them of the news.  Any customers who don't wish to receive such news may select "Unsubscribe" at any time they decide they wish not to hear about the current events and will not be contacted again. 

Your privacy is very important to us and we never sell or rent your contact information to other marketers.

When purchasing from our store your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre info@spectrum-online.com.au

Ordering 

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.  We reserve the right at any time after receipt of your order to accept or decline your order for any reason. We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verification's or information before accepting any order.  

Payment, Pricing & Promotions

Prices are subject to change without notice.  Any promotional prices can not be retrospectively deducted or refunded on full priced items.  There may be duties and taxes added to your package by the destination country. Customers will be responsible for these upon delivery and are not included in your order total. All credit cards are charged in Australian Dollars. Non-Australian currency figures are all approximations based on an exchange rate on that particular day. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we  shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. 

We  have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. 

If your credit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your credit card account in the amount of the charge.

Buy One Get One % Off promotion running for a limited time only. Discount applies to lowest price item in cart. Not Valid with any other offer. Promotional code must be used at time of processing order and cannot be applied after order has been processed. 

Copyright and Trademarks 

This site is owned and operated by Spectrum Online Pty Ltd. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images or photos, as well as the selection, assembly and arrangement thereof, are the sole property of Spectrum Online PTY LTD. 

All software used on the site is the sole property of Spectrum Online PTY LTD or those supplying the software. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without Spectrum Online PTY LTD prior written permission. 

All rights not expressly granted herein are reserved.  Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Terms and Conditions 

The use of this site is governed by the policies, terms and conditions set forth below . Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submission of any purchase order to us indicates acceptance of these terms and conditions. These termsand conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by us.

We  reserves the right to make changes to this site and these terms and conditions at any time.

We are not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.

The delivery times provided by us are estimates only. We will not be held accountable for late deliveries or loss or damage relating to late deliveries. In the event that multiple items are ordered, part deliveries may be made where stock 

The buyer is responsible for inspecting the goods for fault and notifying us within 5 working days of receiving the goods should there be a fault. We will replace faulty goods. SEE RETURNS SECTION.

Some orders may incur a customs or import duty charge. We do not have any control over these charges or are unable to advise what they will be , as it is based on your own countries regulations & compliance's. For further information, please contact your local customs office.All charges if any apply are to paid by the customer on delivery of order. We have found in most cases no customs duties are usually applied.