60-Day Return Policy
Thank you for shopping with Hats by the Hundred. We offer an industry leading 60-day return policy for online orders. Please see our frequently asked returns and exchanges questions.


  • Online store credit or product exchange on all items
  • Online Store credit on SALE items
  • Online Store credits are valid for 3 years from date of issue
  • Refund to original payment method for product only (excludes sale items). This return resolution will incur a AUD $10 restocking and handling fee. Refunds do not include original or return postage costs.



  • Items must be returned within 60 days of order confirmation date
  • Items must be returned back to us in original condition, unworn, unused.
  • Items must not have any damaged, makeup stains or marks.
  • All original swing tags and care labels must be attached



  • We hold the right to charge the customer a cleaning or repair fee at our discretion if the item returned has visible damage, makeup marks or stains.
  • We hold the right to refuse returned items that show signs of wear or are not returned in their original condition; the customer will be liable for all associated return postage costs that will be calculated by our team at the time of return.