Whilst every effort is made to offer the widest style selection at the best prices and fastest delivery, we do not warrant or guarantee shipping services and times. We only use large reputable national & international companies to deliver goods worldwide* but we do not in any way, shape or form control the shipping company's delivery times and methods of delivery. We do not control the delivery method these companies use and sadly cannot control damage to packages in transit. Every effort is made to speed up your orders but if you have time restraints, gift deadlines or holiday plans and need your product in a hurry, it is suggested you opt for express services and not regular shipping services to avoid disappointment. Deliveries to and from overseas can be subject to possible COVID-19 disruptions and depend on overseas postal and delivery services. Restrictions, operating constraints and labour shortages can cause delays domestically and in some countries. Domestic and international delivery disruptions and or delays by our postal providers are out of our control. Please refer to your local postal carrier's website for service updates.

Once the package has left our premises, the delivery is out of our control and in the hands of the consumer to keep on top of the tracking provided by your local postal service with the tracking number we provide. We are not liable for any returned to sender or missed deliveries. Re-delivery costs are the responsibility of the purchaser. Late or missing deliveries will be followed up through an enquiry with the postal carrier however for international deliveries, you will receive faster local assistance by contacting your local postal service first with the tracking number provided. It is usual that within a certain time frame, packages are either returned or tracked down. It is the customer's responsibility to monitor the parcel's tracking and be prepared for delivery. We take no responsibility for lost or stolen packages. Every shipment is provided with a tracking number and customers will be informed of package dispatch and estimated arrival by email on dispatch.

The delivery times provided by us are estimates only. Our company will not be held accountable for parcel theft, late deliveries or loss or damage relating to late deliveries. The buyer is responsible for inspecting the goods for fault and notifying us within 5 working days of receiving the goods should there be a fault. It is the buyer's responsibility to provide an accurate address. We hold no responsibility in instances when an incorrect address is provided and goods are missing, lost or stolen as a result of dispatching to the incorrect address that has been supplied.

Some international orders may incur additional charges, fees, taxes or local government importation charges. We do not have any control nor can we cost into our products these charges. These charges greatly vary between countries. We are unable to advise what they will be, as it is based on your own country's importation regulations & compliances. For further information, please contact your local customs importation office. All or any local charges are to be paid by the customer on delivery of the order and are not the responsibility of our company. Returned goods for the reason of non-paid charges, taxes or fees will not be refunded.